Emoticall.ai | AI Sentiment Analysis & Call Tracking Platform

Why Choose Emoticall.ai?

Complete Call Attribution

Track every call back to its source - whether it's from your website, Google Ads, Facebook, or offline campaigns. Know exactly which marketing efforts are driving valuable phone conversations.

AI Sentiment Analysis

Understand the emotional tone of every call with our advanced AI. Identify positive and negative interactions, track customer satisfaction, and pinpoint opportunities for improvement.

Virtual Number Management

Create and manage unlimited virtual phone numbers for different campaigns, departments, or purposes. Route calls intelligently and track performance metrics for each number.

Performance Monitoring

Track key metrics like answer rates, call duration, and missed calls. Ensure your team is responding promptly to valuable customer inquiries and never missing opportunities.

Seamless Integration

Connect Emoticall.ai with your existing tools like Google Analytics, CRM systems, and marketing platforms. Get a unified view of your customer journey across all touchpoints.

Enterprise-Grade Security

Your data is protected with bank-level encryption and security protocols. Emoticall.ai is fully GDPR compliant and designed with privacy as a core principle.

How Emoticall.ai Works

Get started in minutes and begin tracking calls while analyzing customer sentiment

1. Select Virtual Phone Number

Choose from local or toll-free numbers across multiple countries. Instantly provision the numbers you need for your campaigns or departments.

2. Assign to Sales Team or Individual

Route calls to specific team members or departments. Set up forwarding rules based on availability, time of day, or caller information.

3. Place Number in Your Channels

Add your tracking numbers to websites, ads, brochures, or any marketing material. Each channel can have a unique number for precise attribution.

4. Get Calls & Monitor Connectivity

Receive calls through your virtual numbers while tracking answer rates, call duration, and basic call metrics. Ensure your team is connecting with customers effectively.

5. Analyze Results & Get Insights

Use AI to analyze call sentiment in both voice and text. Identify emotional patterns, track marketing ROI by channel, and gain actionable insights to improve customer experience.

Start Your Journey Today

How Emoticall.ai Drives Results Across Industries

Marketing & Sales Teams

Attribute inbound calls to marketing campaigns using virtual numbers. Analyze sales call sentiment to identify winning tactics. Ensure reps answer high-value lead calls promptly with pickup rate tracking.

Optimize ad spend based on call quality & sentiment
Improve sales coaching with emotional intelligence insights
Increase lead conversion rates by improving answer times

Customer Service & Support

Track support call volume by issue type or channel. Use real-time sentiment analysis for live agent assist and emotion-based routing. Ensure optimal answer rates during peak times.

Reduce escalations with proactive sentiment detection
Improve agent training with emotion & performance data
Optimize staffing based on call volume and answer metrics

E-commerce & Retail

Track calls from online ads or catalogs. Analyze sentiment in support chats/calls related to orders or returns. Understand the emotional impact of delivery issues or product quality to improve the overall customer journey.

Link marketing spend directly to valuable customer calls
Identify friction points causing negative sentiment
Prioritize support for highly frustrated customers

Healthcare & Finance

Use virtual numbers for different departments or campaigns while ensuring compliance. Analyze patient/client sentiment for improved care and trust. Monitor call connectivity for critical support lines.

Enhance empathy and understanding in sensitive calls
Track outreach campaign effectiveness via dedicated numbers
Ensure availability for urgent patient/client inquiries

AI Sentiment Analysis Meets Complete Call Intelligence